WEBSITE PRIVACY POLICY TEMPLATE
Last
updated [April 22, 2020]
INTRODUCTION
SYMPTOMME.COM (“we” or “us” or “our”) respects the privacy
of our users (“user” or “you”). This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you visit our website https://symptomme.com
and our mobile application, including any other media form, media channel,
mobile website, or mobile application related or connected thereto
(collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this
privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy
at any time and for any reason. We will
alert you about any changes by updating the “Last Updated” date of this Privacy
Policy. Any changes or modifications
will be effective immediately upon posting the updated Privacy Policy on the
Site, and you waive the right to receive specific notice of each such change or
modification.
You are encouraged to periodically review this Privacy
Policy to stay informed of updates. You will be deemed to have been made aware
of, will be subject to, and will be deemed to have accepted the changes in any
revised Privacy Policy by your continued use of the Site after the date such
revised Privacy Policy is posted.
This Privacy Policy was created using Termly’s Privacy
Policy Generator.
COLLECTION OF YOUR
INFORMATION
We may collect information about you in a variety of ways. The
information we may collect on the Site includes:
Personal Data
Personally identifiable information,
such as your name, shipping address, email address, and telephone number, and
demographic information, such as your age, gender, hometown, and interests,
that you voluntarily give to us [when you register with the Site [or our mobile
application,] or] when you choose to participate in various activities related
to the Site [and our mobile application], such as online chat and message
boards. You are under no obligation to provide us with personal information of
any kind, however your refusal to do so may prevent you from using certain
features of the Site [and our mobile application].
Derivative Data
Information our servers automatically
collect when you access the Site, such as your IP address, your browser type,
your operating system, your access times, and the pages you have viewed
directly before and after accessing the Site. [If you are using our mobile
application, this information may also include your device name and type, your
operating system, your phone number, your country, your likes and replies to a
post, and other interactions with the application and other users via server
log files, as well as any other information you choose to provide.]
Financial Data
Financial information, such as data
related to your payment method (e.g. valid credit card number, card brand,
expiration date) that we may collect when you purchase, order, return,
exchange, or request information about our services from the Site [or our
mobile application]. [We store only very limited, if any, financial information
that we collect. Otherwise, all financial information is stored by our payment
processor PORTMONE.UA, and you are encouraged to review their privacy policy
and contact them directly for responses to your questions.]
Mobile Device Data
Device information, such as your
mobile device ID, model, and manufacturer, and information about the location
of your device, if you access the Site from a mobile device.
Data From
Contests, Giveaways, and Surveys
Personal and other information you
may provide when entering contests or giveaways and/or responding to surveys.
Mobile Application Information
If you connect using our mobile
application:
● Geo-Location Information. We may request
access or permission to and track location-based information from your mobile
device, either continuously or while you are using our mobile application, to provide
location-based services. If you wish to change our access or permissions, you
may do so in your device’s settings.
● Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone,
reminders, sensors, SMS messages, social media accounts, storage,] and other
features. If you wish to
change our access or permissions, you may do so in your device’s settings.
● Mobile Device Data. We may collect
device information (such as your mobile device ID, model and manufacturer),
operating system, version information and IP address.
● Push Notifications. We may request to send you push notifications regarding your account or
the Application. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device’s settings.
USE OF YOUR INFORMATION
Having accurate information about you
permits us to provide you with a smooth, efficient, and customized
experience. Specifically, we may use
information collected about you via the Site [or our mobile application] to:
● Administer sweepstakes, promotions,
and contests.
● Assist law enforcement and respond to
subpoena.
● Compile anonymous statistical data
and analysis for use internally or with third parties.
● Create and manage your account.
● Deliver targeted advertising,
coupons, newsletters, and other information regarding promotions and the Site
[and our mobile application] to you.
● Email you regarding your account or
order.
● Enable user-to-user communications.
● Fulfill and manage purchases, orders,
payments, and other transactions related to the Site [and our mobile
application].
● Generate a personal profile about you
to make future visits to the Site [and our mobile application] more
personalized.
● Increase the efficiency and operation
of the Site [and our mobile application].
● Monitor and analyze usage and trends
to improve your experience with the Site [and our mobile application].
● Notify you of updates to the Site
[and our mobile application]s.
● Offer new products, services, [mobile
applications,] and/or recommendations to you.
● Perform other business activities as
needed.
● Prevent fraudulent transactions,
monitor against theft, and protect against criminal activity.
● Process payments and refunds.
● Request feedback and contact you
about your use of the Site [and our mobile application] .
● Resolve disputes and troubleshoot
problems.
● Respond to product and customer
service requests.
● Send you a newsletter.
● Solicit support for the Site [and our mobile
application].
● [Other]
DISCLOSURE OF YOUR INFORMATION
We may share information we have
collected about you in certain situations. Your information may be disclosed as
follows:
By Law or to Protect Rights
If we believe the release of
information about you is necessary to respond to legal process, to investigate
or remedy potential violations of our policies, or to protect the rights,
property, and safety of others, we may share your information as permitted or
required by any applicable law, rule, or regulation. This includes exchanging information with
other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with
third parties that perform services for us or on our behalf, including payment
processing, data analysis, email delivery, hosting services, customer service,
and marketing assistance.
Marketing Communications
With your consent, or with an
opportunity for you to withdraw consent, we may share your information with
third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of
the Site [and our mobile application], those users may see your name, profile
photo, and descriptions of your activity, including sending invitations to
other users, chatting with other users, liking posts, following blogs.
Online Postings
When you post comments, contributions
or other content to the Site [or our mobile applications], your posts may be
viewed by all users and may be publicly distributed outside the Site [and our
mobile application] in perpetuity.
Third-Party Advertisers
We may use third-party advertising
companies to serve ads when you visit the Site [or our mobile application].
These companies may use information about your visits to the Site [and our
mobile application] and other websites that are contained in web cookies in
order to provide advertisements about goods and services of interest to you.
Affiliates
We may share your information with
our affiliates, in which case we will require those affiliates to honor this
Privacy Policy. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are under
common control with us.
Business Partners
We may share your information with
our business partners to offer you certain products, services or promotions.
[Offer Wall
Our
mobile application may display a third-party hosted “offer wall.” Such an offer wall allows third-party
advertisers to offer virtual currency, gifts, or other items to users in return
for acceptance and completion of an advertisement offer. Such an offer wall may appear in our mobile
application and be displayed to you based on certain data, such as your
geographic area or demographic information.
When you click on an offer wall, you will leave our mobile application. A unique identifier, such as your user ID,
will be shared with the offer wall provider in order to prevent fraud and
properly credit your account.]
[Social Media Contacts
If you connect to the Site [or our
mobile application] through a social network, your contacts on the social
network will see your name, profile photo, and descriptions of your activity.]
Other Third Parties
We may share your information with
advertisers and investors for the purpose of conducting general business
analysis. We may also share your information with such third parties for
marketing purposes, as permitted by law.
Sale or Bankruptcy
If we reorganize or sell all or a
portion of our assets, undergo a merger, or are acquired by another entity, we
may transfer your information to the successor entity. If we go out of business or enter bankruptcy,
your information would be an asset transferred or acquired by a third
party. You acknowledge that such
transfers may occur and that the transferee may decline honor commitments we
made in this Privacy Policy.
We are not responsible for the
actions of third parties with whom you share personal or sensitive data, and we
have no authority to manage or control third-party solicitations. If you no longer wish to receive
correspondence, emails or other communications from third parties, you are
responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
[We may use cookies, web beacons,
tracking pixels, and other tracking technologies on the Site [and our mobile
application] to help customize the Site [and our mobile application] and
improve your experience. When you access the Site [or our mobile application],
your personal information is not collected through the use of tracking
technology. Most browsers are set to accept cookies by default. You can remove
or reject cookies, but be aware that such action could affect the availability
and functionality of the Site
[or our mobile application]. You may not decline web beacons.
However, they can be rendered ineffective by declining all cookies or by
modifying your web browser’s settings to notify you each time a cookie is
tendered, permitting you to accept or decline cookies on an individual basis.]
[We may use cookies, web beacons,
tracking pixels, and other tracking technologies on the Site [and our mobile
application] to help customize the Site [and our mobile application] and
improve your experience. For more information on how we use cookies, please
refer to our Cookie Policy posted on the Site, which is incorporated into this
Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.]
Internet-Based Advertising
Additionally, we may use third-party
software to serve ads on the Site [and our mobile application], implement email
marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or
similar tracking technology to help manage and optimize your online experience
with us. For more information about
opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Website Analytics
We may also partner with selected
third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing
services on the Site [and our mobile application] through the use of first
party cookies and third-party cookies, to, among other things, analyze and
track users’ use of the Site [and our mobile application] , determine the
popularity of certain content and better understand online activity. By
accessing the Site[,our mobile application,], you
consent to the collection and use of your information by these third-party
vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected
and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
You should be aware that getting a new
computer, installing a new browser, upgrading an existing browser, or erasing
or otherwise altering your browser’s cookies files may also clear certain
opt-out cookies, plug-ins, or settings.
THIRD-PARTY WEBSITES
The Site [and our mobile application]
may contain links to third-party websites and applications of interest,
including advertisements and external services, that are not affiliated with
us. Once you have used these links to leave the Site [or our mobile
application], any information you provide to these third parties is not covered
by this Privacy Policy, and we cannot guarantee the safety and privacy of your
information. Before visiting and providing any information to any third-party
websites, you should inform yourself of the privacy policies and practices (if
any) of the third party responsible for that website, and should take those
steps necessary to, in your discretion, protect the privacy of your
information. We are not responsible for the content or privacy and security
practices and policies of any third parties, including other sites, services or
applications that may be linked to or from the Site [or our mobile
application].
SECURITY OF YOUR INFORMATION
We use administrative, technical, and
physical security measures to help protect your personal information. While we have taken reasonable steps to
secure the personal information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of
misuse. Any information disclosed online
is vulnerable to interception and misuse by unauthorized parties. Therefore, we
cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit
information from or market to children under the age of 13. If you become aware
of any data we have collected from children under age 13, please contact us
using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems [and our mobile applications] include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Policy./Most web browsers and some mobile
operating systems [and our mobile applications] include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. If you
set the DNT signal on your browser, we will respond to such DNT browser
signals.
OPTIONS REGARDING YOUR INFORMATION
[Account Information]
You may at any time review or change
the information in your account or terminate your account by:
● Logging into your account settings
and updating your account
● Contacting us using the contact
information provided below
● [Other]
Upon your request to terminate your
account, we will deactivate or delete your account and information from our
active databases. However, some information may be retained in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce
our Terms of Use and/or comply with legal requirements.]
Emails and Communications
If you no longer wish to receive
correspondence, emails, or other communications from us, you may opt-out by:
● Noting your preferences at the time
you register your account with the Site [or our mobile application]
● Logging into your account settings
and updating your preferences.
● Contacting us using the contact
information provided below
If you no longer wish to receive
correspondence, emails, or other communications from third parties, you are
responsible for contacting the third party directly.
CONTACT US
If you have questions or comments
about this Privacy Policy, please contact us at:
Symptomme.com
Akhmatovoj Street 30-427
Kyiv, 02055 Ukraine
+380-97-737-42-51
support@symptomme.com